1. About this policy
HLB Photography respects your privacy. This policy explains what personal information we collect, why, and how we look after it. We comply with the Protection of Personal Information Act, 2013 (POPIA).
2. What we collect
- Contact details you give us when requesting a quote or booking a shoot — name, email, phone, business or event name, and any details you include in your message.
- Enquiry history — the nature of the shoot you asked about and any notes you supplied.
- Technical data — IP address, browser type, and pages visited, for security and analytics.
3. Why we collect it
- To respond to your enquiries and prepare quotes.
- To plan and deliver photography or videography work you've booked.
- To improve the site and our service.
- To comply with our legal obligations.
4. Who we share it with
We don't sell your data. We share it only with the service providers who help us run the studio (website hosting, email delivery), under contract, and only to the extent they need it to do their job.
5. How long we keep it
We keep enquiry and booking records for as long as needed to provide our service and to meet our tax and legal obligations. Marketing data is kept until you ask us to remove it.
6. Your rights
You can ask to see, correct, or delete the personal data we hold about you. Email us at info@hlbphotography.co.za and we'll respond within a reasonable time.
7. Cookies
We use essential cookies for the site to work. With your consent, we also use analytics cookies to understand how visitors use the site. You can change your choice at any time in the cookie banner.
Last updated: 22 June 2026